2-Cell AA Frequently Asked Questions

Every time I put a new replacement lamp in my Mag-Lite® flashlight, it burns out. Why?
It sounds like you may be using the incorrect replacement lamp for your flashlight. D & C Cell Mag-Lite® flashlights have different numbers of batteries or cells and therefore operate at different voltages, so each size Maglite® flashlight needs its own unique lamp size. For instance, if you have a 4-Cell Mag-Lite® flashlight and you put a 2-Cell or 3-Cell lamp inside, it will burn out very rapidly because the 4-Cell flashlight runs at a higher voltage than the lamp of a 2 or 3-Cell flashlight was designed to handle. For our personal size flashlights and your information, we manufacture a 2-Cell AA Mini Maglite® flashlight, a 2-Cell AAA Mini Maglite® flashlight and a Single Cell AAA Maglite® Solitaire® flashlight each of which require its own unique lamp.. If you use the single cell Solitaire® lamp in a 2 Cell AA or 2Cell AAA, the lamp will burn out immediately. Make sure to buy the correct lamp for your flashlight. It's marked on the packages of our replacement lamps. If you are unsure of which lamp to use in your flashlight do not hesitate to contact us at 1 800-283-5562.


Are Mag flashlights waterproof?
We consider our flashlights to be extremely water resistant but we don't advertise them to be waterproof.


I can’t remove the tailcap from my Mag® flashlight. I have even put pliers on it and tried to twist it off, but it's absolutely frozen or stuck. Is this problem covered by my warranty?
When you cannot remove the tailcap to change the batteries, it almost certainly indicates that the batteries have leaked and sealed everything inside the flashlight. Mag Instrument does not warrant against battery leakage. If the flashlight has been damaged by leakage of batteries, do not return the flashlight to Mag but determine what brand of battery caused the damage and follow the battery manufacturer’s instructions about how to make a damage claim. For warranty returns: Send the flashlight (postage or shipping prepaid) to Mag Instrument, 2001 South Hellman Avenue - 50600, Ontario, California, USA 91761-8019, Attention: Warranty/Repair Department, or to an authorized Mag Warranty Service Center. Include a check or money order for $5.00 (which includes the cost of packing and shipping the product back to you). Please also include a letter with your name, address, phone number and description of the problem. For the location of an authorized Mag Warranty Service Center in your area, consult the retailer where you purchased the flashlight or see the customer service section at www. maglite.com. For your protection and to expedite handling and/or postal claims, we recommend that all returns be insured and sent Certified and/or Return Receipt Requested. Do not send batteries with flashlights.


I can’t get the batteries out of my flashlight. They're stuck inside. How do I change them? Is this covered by my warranty?
When this happens, it almost certainly means that the batteries have leaked and are stuck inside the barrel. Note: Batteries normally swell before leaking causing them to get stuck inside the barrel. Mag Instrument does not warrant against battery leakage. If the flashlight has been damaged by leakage of batteries, do not return the flashlight to Mag but determine what brand of battery caused the damage and follow the battery manufacturer’s instructions about how to make a damage claim. For warranty returns: Send the flashlight (postage or shipping prepaid) to Mag Instrument, 2001 South Hellman Avenue - 50600, Ontario, California, USA 91761-8019, Attention: Warranty/Repair Department, or to an authorized Mag Warranty Service Center. Include a check or money order for $5.00 (which includes the cost of packing and shipping the product back to you). Please also include a letter with your name, address, phone number and description of the problem. For the location of an authorized Mag Warranty Service Center in your area, consult the retailer where you purchased the flashlight or see the customer service section at www. maglite.com. For your protection and to expedite handling and/or postal claims, we recommend that all returns be insured and sent Certified and/or Return Receipt Requested. Do not send batteries with flashlights.



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